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Virtual Building System

Client :Virtual Building System
Type :Company Internal App
Year :2023 - Present

VBS TRACKER is a modern ERP platform built for Virtual Building Studio to manage 150+ architects and engineers across 300+ AEC clients. It enables intelligent resource allocation, real-time project tracking, and data-driven efficiency through a scalable Node.js microservices architecture and live analytics dashboards.

Virtual Building System project mockup showcase

About the project

TRACKER is a proprietary Enterprise Resource Planning (ERP) system developed by Virtual Building Studio to power its world-class Dedicated Resource Model (DRM). Designed specifically to manage a high-performance talent pool of 150+ vetted architects and engineers, TRACKER serves as the operational backbone that enables VBS to consistently deliver exceptional results to 300+ satisfied clients across the AEC industry.Built in-house to reflect the unique needs of a distributed, project-based staffing model, TRACKER integrates every critical function—from resource allocation and timesheet management to project profitability tracking and quality assurance. The system ensures that our top 1% talent is optimally deployed, closely monitored, and seamlessly integrated into our clients' teams. By combining intelligent resource management with real-time analytics, TRACKER enables VBS to deliver four times the efficiency our clients expect while maintaining the quality standards that have earned us an industry-leading NPS score of 8.

Objective

Create an integrated platform that would enable Virtual Building Studio to scale its Dedicated Resource Model and One-Off Projects while maintaining the highest standards of quality, accountability, and client satisfaction. The system needed to manage complex resource allocation, track project delivery across multiple clients, maintain team productivity, and provide transparent reporting that demonstrates ROI and value delivery.

Challenge

Managing a distributed workforce of 150+ specialized professionals across multiple client engagements requires unprecedented operational complexity. VBS faced critical challenges: ensuring accurate time tracking and billing across diverse projects, maintaining consistent quality standards across all resources, optimizing resource utilization to maximize the promised 4X efficiency gains, matching the right talent to the right projects, and providing clients with transparency into their dedicated team's performance. Additionally, the system needed to support a 95% success rate in resource placements while maintaining knowledge continuity when team members transition between projects.

Unique Features

1.

Intelligent Resource Pool & Matching Engine

TRACKER's Resource Pool module manages VBS's 150+ vetted architects and engineers, enabling rapid identification and allocation of the perfect talent for each project. With skill-based filtering, availability tracking, and performance history, the system delivers the promised 95% success rate in resource-client matches while reducing placement time.

2.

Dedicated Resource Tracking & Accountability

The integrated Timesheet and Timesheet Dashboard modules provide real-time visibility into exactly where and how each dedicated resource is spending their time. This transparency builds client confidence, enables accurate billing, and ensures that VBS delivers the promised 4X efficiency gains while maintaining the highest productivity standards.

3.

Knowledge Retention & Continuity System

Through integrated Employee Master records, project documentation, and task-wise tracking, TRACKER captures institutional knowledge that persists even when resources transition. This unique feature ensures clients maintain uninterrupted expertise and consistent processes—a key differentiator in the staffing industry where knowledge loss is typically a major pain point.

4.

Comprehensive Project Profitability Analysis

TRACKER tracks projects from quotation through invoicing with granular cost analysis tied to timesheet data. This enables VBS to ensure project profitability, optimize resource utilization, and demonstrate clear ROI to clients—proving the value of the Dedicated Resource Model compared to traditional outsourcing.

5.

Role-Based Access & Compliance Management

With sophisticated role management and complete audit trails, TRACKER ensures that each stakeholder—from dedicated resources to project managers to C-suite executives—has appropriate visibility and control. The system maintains security and compliance standards essential for working with top-tier AEC firms while enabling seamless team integration.

6.

Multi-Level Performance Reporting

From Task Wise Reports to comprehensive Timesheet Reports and Employee Master analytics, TRACKER provides the data-driven insights VBS needs to continuously optimize operations. These reports validate the quality and efficiency that earned VBS its 8+ NPS score and competitive advantage in the market.

Technology Stack

Frontend

Next.js technology logo
React Query technology logo

Backend

Node.js Microservices technology logo
MongoDB technology logo

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